Store policy


The following general terms and conditions apply to online purchases at SKINHANI shop:




The following general terms and conditions apply to all orders placed via the SKINHANI online shop. SKINHANI reserves the right to change the terms and conditions. The version of the GTC valid at the time of the order is then decisive.




Our goods are checked by us before they are dispatched and leave our warehouse in top condition. Should the recipient nevertheless discover a defect, this must be reported immediately and, if necessary, documented. For obvious reasons, no guarantee can be given on goods that have already been used. The right of return does not apply to items that were sold at reduced prices.



Data protection


SKINHANI does not deal with data sets and does not make them available to other companies - not even for analysis or research purposes. Your data will only be saved locally by us.





We sell against payment by credit card.





The prices stated in our online shop are in Swiss francs, including the statutory value added tax (VAT) of 7.7%.





SKINHANI is free to refuse orders in whole or in part without giving reasons. In this case, the customer will be informed and any payments already made will be reimbursed. Further claims are excluded, in particular there will be no forwarding of temporarily unavailable products.





We deliver goods ordered online throughout Switzerland using the normal postal service. Deliveries are only made to addresses of natural persons in Switzerland. For orders under 75 CHF, we charge 7 CHF shipping fees, which are incurred for shipping with A Mail. There is no shipping fee for orders over 75 CHF.


For logistic reasons we have limited the possibility to choose the delivery country in the shopping cart. If you wish to purchase with international shipping please contact us at We will confirm current shipping options.





If ordered items arrive damaged at the recipient, the damage must be documented by the recipient and reported to SKINHANI immediately. We check in each individual case whether a defect in the packaging or improper handling by the post office or recipient has led to the defect.





Items ordered that do not like, fit or meet expectations can be returned to SKINHANI within 10 days of receipt of the goods. The purchase price will not be refunded for goods that are returned much later. The purchase amount of a return will be credited to the customer if the goods are in perfect condition. The shipping costs are borne by the buyer and are not reimbursed, as is the return shipping at the expense of the customer.



Applicable Law and Jurisdiction


Swiss law applies. The place of jurisdiction is Zurich.

Customer Care

SKINHANI KlG assumes no liability for the correctness, accuracy, timeliness, reliability and completeness of the information.


Liability claims against SKINHANI for material or immaterial damage resulting from access to, use or non-use of the published information, from misuse of the connection or from technical malfunctions are excluded. All offers are non-binding. SKINHANI expressly reserves the right to change, add to, or delete parts of the pages or the entire offer or to temporarily or permanently cease publication without prior notice.



Disclaimer for links


References and links to third party websites are outside our area of ​​responsibility. It rejected any responsibility for such websites. Access to and use of such websites is at the user's own risk.



Data storage


When you access this page, information of a general nature is automatically recorded. This information is recorded in the server log file and includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.


This is done to ensure a problem-free connection to the website, in favor of smooth use of our website, to evaluate system security and stability and for other administrative purposes.


Your data will not be used to draw conclusions about you personally. Information of this kind is only evaluated statistically in order to optimize our website and the technology behind it.



Storage period


Your data will be deleted as soon as it is no longer required for the purpose of the survey. For the data used to provide the website, this is generally the case when the respective session has ended.



Use of Google Analytics


This website uses Google Analytics. This service uses so-called "cookies", ie text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.


The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.




The copyrights and all other rights to content, images, photos or other files on this website belong exclusively to SKINHANI and, in the case of product or PR photos, to the brands that we have in our range, i.e. the named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any elements.



Source: SwissAnwalt, adapted by SKINHANI.