SHIPPING & RETURNS

Shipping Policy

 

Delivery

 

We deliver goods ordered online throughout Switzerland using the normal postal service. Deliveries are only made to addresses of natural persons in Switzerland. For orders under 75 CHF, we charge 7 CHF shipping fees, which are incurred for shipping with A Mail. There is no shipping fee for orders over 75 CHF.

 

For logistic reasons we have limited the possibility to choose the delivery country in the shopping cart. If you wish to purchase with international shipping please contact us at info@skinhani.com. We will confirm current shipping options.

 

 


Return & Exchange Policy

Liability

 

If ordered items arrive damaged at the recipient, the damage must be documented by the recipient and reported to SKINHANI immediately. We check in each individual case whether a defect in the packaging or improper handling by the post office or recipient has led to the defect.

 

 

Returns

 

Items ordered that do not like, fit or meet expectations can be returned to SKINHANI within 10 days of receipt of the goods. The purchase price will not be refunded for goods that are returned much later. The purchase amount of a return will be credited to the customer if the goods are in perfect condition. The shipping costs are borne by the buyer and are not reimbursed, as is the return shipping at the expense of the customer.